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Ordering and Delivery Information
If you have any problems using this website to order please call us to place your order on 0844 499 3133. Our lines are open 9am-7pm Mon-Fri and Sat 9am-5pm.
We accept all major credit cards and, when you order by post, cheques.
You will need your credit card, item order codes and catalogue code (in white panel on the back cover) to hand.
United Kingdom
(Excluding Channel Islands)
All orders for UK delivery are subject to a £4.95 postage charge.
Your order should arrive within 7 days and may require a signature on receipt.
Next Day - next day delivery is available for an extra £4.95. Your package will arrive next working day if you place your order Mon-Fri before 12 noon.
Overseas
We deliver worldwide by airmail.
Eire & Channel Islands: £7.95
Europe: £11.95
USA/Canada: £14.95
Elsewhere; £18.95
Outside the EU you may have to pay local import duties.
For delivery to Eire and Europe please allow up to 10 days and 14 days for all other destinations.
To contact us from overseas, please:
Email: service@charlotteandco.co.uk
Fax: +44 1946 818131
Call: +44 1946 818138
